Return Policy

Recell Cellular - Returns


Recell Cellular offers a Get Your Phone back For Free Guarantee!


It is the Sellers’ responsibility to choose the correct Model, Storage, Condition, and Lock Status when quoting their phone. We guarantee our quotes for 15 days as long as the info you provide is correct. 


Wrong Item Sent

We reserve the right to request a Return Label from seller’s that ship the incorrect model to us. We list the items that we purchase along with pictures of that item to help avoid being sent the incorrect item. Please contact us if you have any questions about the items you are selling.


Items Kept For 30 Days

We inspect deliveries one business day after they deliver to us. You will be emailed with an inspection report immediately after our inspection. Customers have up to 30 days to respond with their intention to complete sale or request the return of their phone or iPad, after 30 days we are no longer responsible for those items.